vipjee Terms and Conditions

1 General Introduction and Eligibility

These terms and conditions ("Terms") apply to the vipjee platform and all its associated services. When you register an account on vipjee, log in, or use the platform in any way, you are considered to have fully accepted these Terms.

vipjee is a safe and reliable online casino and betting platform operated for Bangladeshi players. We ensure the highest level of security and transparency for our users through SSL encryption technology and a fair play policy.

Before reading these terms, please make sure that you:

• Are an adult of at least 21 years of age.
• Are using this platform of your own free will.
• Are aware of the local laws regarding online gaming and betting activities in your area.
• Have the ability to understand and comply with all provisions of these terms.

2 Account Registration and Eligibility

2.1 Age Requirement

You must be at least 21 years old to open an account on the vipjee platform. This requirement is strictly enforced and we may request identity documents or related paperwork at any time for age verification. Registration by minors is strictly prohibited and any such account will be closed immediately.

2.2 One Person One Account

Each person may operate only one account on vipjee. Creating multiple accounts or using someone else's account is strictly prohibited. In such cases all related accounts will be permanently closed and the funds in them may be forfeited.

2.3 Accuracy of Registration Information

The information you provide at registration must be completely true and accurate. Registering with false information will result in account cancellation and the associated balance may be seized. If any of your information changes, you are required to notify our support team immediately.

2.4 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are responsible for all activity carried out from your account. If you suspect unauthorized access to your account, contact us immediately via live chat.

3 Deposit and Withdrawal Policy

3.1 Deposits

The minimum deposit amount on vipjee is ৳300. We currently accept deposits via bKash, Nagad and Rocket. Please provide all transaction details accurately when making a deposit. vipjee will not be responsible for any delays or losses caused by incorrect information.

3.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals must use the same payment method as the deposit — meaning you can only withdraw via the method you used to deposit.

3.3 Verification Process

vipjee reserves the right to complete a verification process before processing withdrawals. This may include confirmation of identity documents, proof of address and ownership of the payment method. This verification process is essential for preventing money laundering and fraud.

4 Bonus and Promotion Terms

4.1 Welcome Bonus

vipjee offers new members a 200% first-deposit bonus of up to ৳15,000. For example: if you deposit ৳1,000 you will receive a ৳2,000 bonus and your total balance will be ৳3,000. Alternatively, if you deposit ৳16,000 the maximum bonus you can receive is ৳15,000 and your total balance will be ৳31,000.

4.2 Wagering Requirement

A 15x wagering requirement applies to the welcome bonus. This means you must wager a total of 15 times the bonus amount before you can withdraw it. For example, a ৳2,000 bonus requires ৳30,000 in total wagers.

4.3 General Rules for Using Bonuses

• Each bonus offer may be used only once.
• Bonus funds cannot be withdrawn directly — they may only be used to play games.
• Once a bonus offer has expired it can no longer be claimed.
• vipjee reserves the right to modify or cancel any bonus offer.
• Violating bonus terms may result in the cancellation of the bonus and any associated winnings.

4.4 VIP Program

vipjee offers four VIP levels: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8% weekly cashback; Gold — up to 1.1% weekly cashback; Platinum — up to 1.5% weekly cashback. You can move up to higher levels through regular play.

5 Prohibited Activities

The following activities are strictly prohibited on the vipjee platform. Violating these prohibitions will result in permanent account closure and the balance may be forfeited:

• Creating or using an account by minors (under 21 years of age).
• Operating multiple accounts by the same person.
• Coordinated gameplay or collusion for the purpose of bonus abuse.
• Use of automated software, bots or hacking tools.
• Using the platform for the purpose of money laundering.
• Fraudulent payment information or chargeback activity.
• Exploiting technical errors in the platform.
• Threatening or harassing other users.

6 Gaming Rules

6.1 Fair Play Policy

vipjee believes in fair play. All our games are powered by a verified and auditable Random Number Generator (RNG) technology, which ensures that the outcome of every game is completely random and unbiased.

6.2 Game Results

Game results shall always be considered final. If a game is interrupted midway due to a technical error or disconnection, the result will be determined based on the data stored on the server. In such cases the decision of vipjee will be considered final.

6.3 Play Limits

Users can set their own deposit, wagering and loss limits. Setting these limits is recommended as part of responsible gaming. Learn more on our Responsible Gaming page.

7 Privacy and Data Protection

vipjee gives the highest priority to protecting your personal information. We keep all your personal and financial information secure using SSL encryption technology. We do not share your information with any third party without your consent.

For detailed information on data collection, processing and protection, please read our Privacy Policy page.

• Your information will be used only for the purpose of providing and improving our services.
• Information may be provided in response to lawful requests from law enforcement agencies.
• You have the right to request correction or deletion of your information.

8 Account Suspension and Closure

8.1 Suspension by vipjee

vipjee reserves the right to temporarily suspend or permanently close any account at any time for the following reasons:

• Violation of any provision of these terms.
• Suspicion of fraudulent or deceptive activity.
• Failure to verify age or identity.
• Bonus abuse or system manipulation.
• Suspicious activity related to money laundering.

8.2 Voluntary Account Closure

If you wish to close your account yourself, please contact us through our 24/7 live chat support. Make sure to withdraw all valid balances before closing your account. For information on Self-Exclusion, see our Responsible Gaming page.

9 Limitation of Liability

vipjee shall not be liable under any circumstances for the following:

• Disruption to gameplay caused by internet disconnection or technical issues.
• Delays or errors caused by third-party payment providers (bKash, Nagad, Rocket).
• Account losses caused by user negligence or lack of security.
• Service disruptions caused by unexpected or uncontrollable events (Force Majeure).
• Losses or confusion arising from not reading the bonus terms.

vipjee takes all reasonable steps to ensure a safe and reliable environment. However, there are inherent risks in online gaming that the user bears personally.

10 Responsible Gaming

vipjee gives the highest importance to responsible gaming. We believe gaming should be a form of entertainment — not a primary source of income. We encourage all users to follow the guidelines below:

• Only play with an amount of money whose loss will not affect your financial life.
• Set a defined budget and time limit before playing.
• Do not play impulsively in an attempt to recover previous losses.
• Avoid playing games while drinking or under emotional stress.
• Seek help if signs of gaming addiction appear.

For detailed information and self-exclusion options, see our Responsible Gaming page.

11 Dispute Resolution

For any dispute or complaint, please first contact our 24/7 live chat support. Our support team will try to resolve your issue quickly and fairly.

Please have the following information ready when submitting a complaint:

• Your account username or registered email address.
• A detailed description of the issue and the date it occurred.
• The relevant transaction ID or game round number (if applicable).
• Any relevant screenshots or evidence.

We take all complaints seriously and commit to responding as quickly as possible.

12 Changes to Terms

vipjee reserves the right to partially or fully amend these terms at any time. For significant changes we will publish a notice on our site. Continued use of the platform after a change means you have automatically agreed to the new terms.

We therefore advise all users to visit this page regularly so that you are always aware of the latest terms.

13 Contact and Support

For any questions or feedback regarding these terms, please contact us:

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected]

Our expert support team is always here for you. For more information, see our FAQ page.