vipjee Responsible Gaming
vipjee believes enjoyable gaming is only possible when it is played in a controlled and mindful way. Our responsible gaming tools and guidelines are here to help keep you safe.
Why is responsible gaming important?
Online gaming is a form of entertainment, but if it turns into an addiction it can seriously affect your personal, family and financial life. vipjee always places the protection of our players as the highest priority. We are committed to building responsible gaming as a culture.
The core of responsible gaming is this — you control the game, not the other way around. If you set your own spending limits and time limits and play for the purpose of having fun, gaming will always be a positive experience. But the moment you feel the game is getting out of control, reach out to us for support.
At vipjee we ensure that no minor (under 21 years of age) can access our platform. Our verification process is strict and we confirm the age and identity of every player.
For ages 21+ only
To open an account and play at vipjee, you must be 21 years of age or older. This rule is strictly enforced and is mandatory for all our services.
Our protection tools
Deposit Limit
You can set in advance the maximum amount you want to deposit per day, per week or per month. Once set, this limit takes effect immediately, and increasing it requires a specific waiting period.
Session Time Limit
Decide how long you will play in each session. When the set time is up, the system will automatically alert you and help you end the session if needed.
Self-Exclusion
If you feel you need a break, you can temporarily close your account for a set period (from 7 days to 6 months or longer). During this time no marketing messages will be sent to you.
Loss Limit
Set in advance the maximum amount you are willing to lose within a given period. Once that limit is reached, your session will automatically end.
Time-Out Feature
You can take a time-out from 24 hours up to 30 days. During this time your account will be completely on pause — no logging in, depositing or betting will be possible.
Reality Check
A warning pop-up appears every 30 minutes or 1 hour — a summary of how long you have been playing and how much you have lost or won, so you always have a clear picture of reality.
Warning signs of a problem
If you notice any of the following signs in yourself, you should seek professional help.
You are gaming beyond your budget and borrowing money from family or friends.
You repeatedly feel the urge to play in order to win back lost money ("chasing losses").
You are spending long hours gaming while neglecting work, studies or family responsibilities.
You have tried to cut down or stop gaming but failed, and you feel anxious or irritable as a result.
You are hiding your gaming habits from family or friends or lying to them about it.
When you are not gaming you feel irritable, restless or depressed.
You are spending money set aside for monthly bills, rent or food on gaming.
How to keep yourself safe
Set a budget
Before you start gaming, decide the maximum amount you are willing to spend. If you lose that amount, stop without regret.
Set a time limit
Set a specific time limit for gaming each day or each week. Use an alarm or a timer.
Take breaks
Take a short break every hour. Walk around, drink some water. Come back with a clear head.
Seek support
If the situation feels out of control, contact our live chat support — we are always here for you.
vipjee's commitment
We are not just a gaming platform — we are committed to the long-term protection of our players. Responsible gaming is at the heart of our service.
- Access for minors (under 21 years of age) is strictly prohibited
- All transactions secured with SSL encryption
- 24/7 live chat support in Bengali
- Personalized limits and self-exclusion tools
- Active intervention on accounts showing signs of addiction
- Fair play policy and transparent gaming environment
- Regular awareness information about responsible gaming
Need support?
If you feel that gaming is having a negative impact on your life, contact us right now. Our specialist team is available in Bengali 24 hours a day, 7 days a week.
24/7 Live Chat Support
Self-Exclusion and Account Closure
Self-exclusion is a feature that gives you the option to voluntarily take a break from the vipjee platform for a set period of time. It is a powerful self-control tool.
During self-exclusion your account will be completely inactive — logging in, depositing, withdrawing or betting will not be possible. Once this feature is active, no promotional emails or notifications will be sent to you.
If you wish to permanently close your account, contact our support team. You will be able to withdraw your remaining balance before the account is closed. After permanent closure, reopening the account is not possible.
To apply for self-exclusion, send the message "self-exclusion" in our live chat or email [email protected]. Our team will take action within 24 hours.
Deposit Limits and Withdrawals
An important part of responsible gaming is staying within financial limits. At vipjee the minimum deposit is just ৳300 and the minimum withdrawal is ৳800. These limits protect new players from excessive risk.
Our payment methods — bKash, Nagad and Rocket — are directly linked to Bangladeshi mobile banking. Withdrawals are typically processed within 1 hour.
If you feel you need to limit your deposit amount, you can request a specific limit through our live chat or email. This limit takes effect immediately.
Responsible Gaming FAQ
Play responsibly, enjoy the fun
Enjoy your favorite games in a safe environment at vipjee. Our wide game collection, cricket betting, slots and live casino are waiting for you.